Revolutionize Your Customer Communication

Unify Your Team's WhatsApp Communication

Empower your team to collaborate and respond to customer inquiries on WhatsApp faster than ever before. Provide exceptional customer service with a shared team inbox.

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Everything Your Team Needs in One Inbox

Connektivo's Team Inbox is packed with features to help you streamline your customer communication:

Unified Inbox

Manage all your WhatsApp conversations in one place. No more switching between devices or accounts.

Team Collaboration

Assign conversations to team members, leave internal notes, and see who is responding to which customer.

Canned Responses

Save time and ensure brand consistency with pre-saved answers to frequently asked questions.

Contact Management

Get a complete view of your customer’s information and conversation history next to every chat.

In-depth Analytics

Track your team’s performance with metrics like response time, conversation volume, and more.

Customer Journeys

Visually map out and automate customer interactions. See the timeline of yours customers all interactions to get a broader view.

AI Translation

Break language barriers with seamless AI translation for your incoming and outgoing messages.

Frequently Asked Questions

Find answers to common questions about our WhatsApp Team Inbox.

How does the shared inbox work? A shared inbox allows your entire team to access and manage incoming WhatsApp messages from a single dashboard. You can assign conversations, see who is working on what, and collaborate in real-time.: A shared inbox allows your entire team to access and manage incoming WhatsApp messages from a single dashboard. You can assign conversations, see who is working on what, and collaborate in real-time.
Can I use my existing WhatsApp number? Yes, you can connect your existing WhatsApp Business API number to Connektivo. If you don't have one, we can help you get one.: Yes, you can connect your existing WhatsApp Business API number to Connektivo. If you don't have one, we can help you get one.
Is there a limit to the number of team members I can add? The number of team members depends on your subscription plan. We offer flexible plans that grow with your business, allowing you to add more team members as you need them.: The number of team members depends on your subscription plan. We offer flexible plans that grow with your business, allowing you to add more team members as you need them.
Can I automate responses? Yes, you can set up automated greetings, away messages, and use canned responses for frequently asked questions to ensure your customers always get a quick reply.: Yes, you can set up automated greetings, away messages, and use canned responses for frequently asked questions to ensure your customers always get a quick reply.
Is the chat history saved and searchable? Yes, all chat history is saved and you can search history any time.: Yes, all chat history is saved and you can search history any time.
Can I update customer groups and tags inside the chat? Yes, your agents can update customer groups and tags inside the chat. This will be helful to segment users based on the chat outcomes.: Yes, your agents can update customer groups and tags inside the chat. This will be helful to segment users based on the chat outcomes.